1. Introduction

Welcome to Car Panels 4 You.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and proPrivacy Policytect your data when you visit our website, contact us or purchase products from our online store.

Our website is: https://carpanels4you.co.uk

We process personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Car Panels 4 You is an online retailer specialising in automotive body panels and replacement car parts.

Business name: [Full legal business name]

Business address: [Business address]

Email: [Contact email address]

For any questions about your personal information, please contact us using the details above.

3. Information We Collect

When you use our website, we may collect the following information:

• Your full name

• Email address

• Telephone number

• Billing and delivery addresses

• Order details and purchase history

• Payment transaction information

• Information provided through our contact forms

• IP address, browser type and technical website usage information

We collect information directly from you when you place an order, submit an enquiry or communicate with us.

Certain technical information may also be collected automatically when you browse our website.

4. How We Use Your Information

We use your personal information to:

• Process and fulfil orders

• Arrange delivery of purchased products

• Communicate with you about purchases and enquiries

• Process returns, refunds and customer service requests

• Maintain the security and functionality of our website

• Comply with applicable legal and accounting obligations

• Improve our website and customer experience

• Send marketing communications where permitted by law

We do not sell your personal information to third parties.

5. Legal Basis for Processing

Under UK GDPR, we process personal data on the following legal bases:

Contractual necessity: To process purchases, arrange deliveries and provide customer support related to orders.

Legal obligations: To maintain legally required business, financial and tax records.

Legitimate interests: To secure our website, prevent fraud, handle business enquiries and improve our services, where these interests are not overridden by your rights.

Consent: Where required, for optional marketing communications and non-essential cookies or tracking technologies.

You may withdraw your consent at any time without affecting processing carried out before withdrawal.

6. Payment Information

Payments made through our website may be processed by secure third-party payment providers.

Payment providers handle payment information according to their own privacy policies and security procedures.

We do not intentionally store complete payment card numbers or card security codes on our website.

7. Sharing Your Information

We may share necessary personal information with trusted service providers, including:

• Payment processing providers

• Courier and delivery companies

• Website hosting and technical support providers

• IT security and website maintenance services

• Accounting and professional service providers

• Government authorities where legally required

We only share information necessary for the relevant service or legal requirement.

8. Cookies

Our website uses cookies and similar technologies to support essential website functionality, including shopping basket features, checkout processes and security.

We may also use optional analytics or marketing cookies where these services are enabled.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie consent controls, where available, or through your browser settings.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction records may be retained for the period required by applicable UK tax, accounting and other legal obligations.

Customer enquiries and other information are retained according to our business needs and applicable retention policies, then securely deleted or anonymised when no longer required.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure or alteration.

These measures may include secure website connections, restricted administrative access, security updates and appropriate hosting safeguards.

However, no method of online data transmission or electronic storage can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of certain processing activities

• Object to certain uses of your information

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, please contact us using the contact details provided in this policy.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Website: https://ico.org.uk

12. International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where such transfers occur, we will take appropriate steps to ensure that personal information receives the protection required by applicable UK data protection laws, including using recognised adequacy arrangements or appropriate safeguards where necessary.

13. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of external services before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website services or applicable legal requirements.

Any updates will be published on this page, together with a revised „Last Updated” date.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact:

Car Panels 4 You

Email: [Contact email address]

Website: https://carpanels4you.co.uk